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User7497455

Categories: Dress & Attire
5.0
Quality of Service: 5.0
Responsiveness: 5.0
Professionalism: 5.0
Value: 5.0
Flexibility: 5.0
I loved Menguin, they were incredibly responsive when they first vest I got didn't fit, and made sure get the next one to me in time for my brother's wedding, they sent it to the resort we were at and it arrived before I did! Incredibly happy with my Menguin experience.
User6926556

Categories: Dress & Attire
5.0
Quality of Service: 5.0
Responsiveness: 5.0
Professionalism: 5.0
Value: 5.0
Flexibility: 5.0
The Menguin support team was very helpful when I made a mistake ordering my tux. I accidentally chose the wrong color jacket, but the team was able to correct my mistake and get me the tux on very short notice.
Matt
3/30/24
Categories: Dress & Attire
5.0
Quality of Service: 5.0
Responsiveness: 5.0
Professionalism: 5.0
Value: 5.0
Flexibility: 5.0
Hands down best experience in getting everything done for the boys. From fit to finish it was absolutely amazing. I'm a dude who doesn't wear suits who had a few groomsman who do and they were impressed. I got the Brooklyn which was so nice I thought about just keeping it. I lost weight and my pants needed to be resized. They sent them out right away. In total disclosure they actually contacted me prior sending out the first pair to see if I wanted the smaller size, kinda like they already knew. Got fitted, entered info online, box came in, suit ready to go, got married packed up suit and sent back. It was just that easy and they took away a major pain point for guys during a wedding. BRAVO Menguin BRAVO!!!
Casey
4/17/20
Categories: Dress & Attire
5.0
Quality of Service: 5.0
Responsiveness: 5.0
Professionalism: 5.0
Value: 5.0
Flexibility: 5.0
Quick turnaround, great customer service.
Albert
2/1/20
Categories: Dress & Attire
5.0
Quality of Service: 5.0
Responsiveness: 5.0
Professionalism: 5.0
Value: 5.0
Flexibility: 5.0
All the fixings were in time in good condition with no problems. Eveniverthe phone and computer very good customer service and very polite. Would recommend.
Derek
7/27/19
Categories: Dress & Attire
5.0
Quality of Service: 5.0
Responsiveness: 5.0
Professionalism: 5.0
Value: 5.0
Flexibility: 5.0
Very easy and quick to use. Would recommend!
jason
11/7/18
Categories: Dress & Attire
5.0
Quality of Service: 5.0
Responsiveness: 5.0
Professionalism: 5.0
Value: 5.0
Flexibility: 5.0
I'm 6"9 and was able to find a suit that actually fit me perfectly, the adjustable waist on the pants made sizing easy, honestly i was sad to part ways with it
Greg
10/6/18
Categories: Dress & Attire
5.0
Quality of Service: 5.0
Responsiveness: 5.0
Professionalism: 5.0
Value: 5.0
Flexibility: 5.0
These guys were great! I first used menguin when I was the best man in a friends wedding. We all had matching suits from Menguin and they did a great job of getting things to us early and even making slight changes to make everything perfect. Then I used Menguin again for a black tie wedding I was attending (I should probably just buy a tux at this point). Again, Menguin was on top of everything and made the process of renting a suit an absolute breeze
John
9/8/18
Categories: Dress & Attire
5.0
Quality of Service: 5.0
Responsiveness: 5.0
Professionalism: 5.0
Value: 5.0
Flexibility: 5.0
Suit fit great and was affordable compared to most stores. Shipping was easy and the overall process was a breeze. And I looked good doing it.
melissa
8/17/18
Categories: Dress & Attire
5.0
Quality of Service: 5.0
Responsiveness: 5.0
Professionalism: 5.0
Value: 5.0
Flexibility: 5.0
Menguin worked perfectly for my guys. We wanted the pants a little high water to see the socks our groomsmen had and they worked with us through the whole process. They were very responsive and patient. Thank you Menguin for the fly tuxedos for my wedding day!
Nick
7/28/18
Categories: Dress & Attire
5.0
Quality of Service: 5.0
Responsiveness: 5.0
Professionalism: 5.0
Value: 5.0
Flexibility: 5.0
Seriously, this is the best online suit rental company I have ever encountered. My wedding is in Alaska, and many other online rental places (like The Black Tux) won't even ship there. Not only does Menguin ship there, their customer service is SUPER on-top of things (via text message or online chat on their website). To be honest, I haven't been the easiest customer to work with (besides the Alaska thing: they sent me a number of free fabric swatches because I couldn't decide on a color; a free home try-on, despite me asking for adjustments to be made to their sizing profile to match my suit measurements; and a SECOND free home try-on, since I underestimated my sleeve length and shoe size). The suit looks great, and my fianceƩ is super happy with it (which is the most important thing in the end, right?) You can't go wrong with Menguin!
Gary
7/14/18
Categories: Dress & Attire
5.0
Quality of Service: 5.0
Responsiveness: 5.0
Professionalism: 5.0
Value: 5.0
Flexibility: 5.0
I received excellent customer service from Sadie. She was very helpful and patient throughout our conversation, and went way beyond the call of duty to make sure all of my and my wife's questions were answered. She stayed on the phone well after the normal closing time and continued to provide her expert recommendations. On a scale of 1-10 regarding customer service, I would give her a 12! Sadie is a great asset for Menguin, and was very pleasant to work with. My wife and I were very impressed with her service.
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Dress & Attire
Who do you provide services for?
Father of the Bride, Father of the Groom, Groom, Groomsmen, Ring Bearers
Which of the following services do you provide??
Rentals
Which of the following items do you offer?
Shoes, Tuxedo Rentals, Tuxedos
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