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Wedding Venues in 20024

Erin
7/14/18
Categories: Venues
5.0
Quality of Service: 5.0
Responsiveness: 5.0
Professionalism: 5.0
Value: 5.0
Flexibility: 5.0
Great venue! We had our ceremony and cocktail hour outside in the courtyard and reception in the Oriental Ballroom. Great food, and both the courtyard and ballrooms are wonderful spaces. Our guests loved having everything in one place and loved the hotel and rooms as well! It's also walking distance to the new wharf which everyone enjoyed. Thanks to Michael and everyone at the Mandarin who made our wedding possible!
Lynne
10/27/12
Categories: Venues
5.0
Quality of Service: 5.0
Responsiveness: 5.0
Professionalism: 5.0
Value: 5.0
Flexibility: 5.0
The Mandarin Oriental was the perfect choice for our fall wedding. Nestled among the monuments of Washington DC is an added bonus. From the moment the valet greets you upon arrival, your every whim it attended to. In addition, the interior is stunning with beauty at every turn. Bret Freedman help turn all our visions into reality. Everyone took such great care and pride in the entire weekend. The food was delicious and the service was impecable. A bit pricey, but well worth it.
Sarah
1/28/05
Categories: Unique Services
5.0
Quality of Service: 5.0
Responsiveness: 5.0
Professionalism: 5.0
Value: 5.0
Flexibility: 5.0
Extremely luxurious hotel to spend the first night as a married couple! When we told them we had just gotten married, we were upgraded to a large suite with monument views, very romantic!
User3069466

Categories: Venues
4.9
Quality of Service: 5.0
Responsiveness: 5.0
Professionalism: 5.0
Value: 5.0
Flexibility: 4.5
We are thrilled that we chose to have our wedding reception at the Mandarin Oriental, it is a great venue for a wedding. We quickly fell in love with the hotel and found that we were in good hands. Already when we arrived at the hotel before the wedding we were treated with great warmth and got lots of personal service. Because we were getting married we were upgraded to a lovely large suite with a wonderful river view and they made our stay very special with lots of little details. They also provided valuable contacts to truly skilled hair and makeup artists and florists. Everything was set up perfectly when we arrived from the ceremony and we felt that everyone took great care of us. The whole staff was very attentive and we felt they truly cared about us and wanted us to have the most beautiful and memorable wedding. The staff handled every detail with grace and professionalism and the food was absolutely amazing. The service at the hotel during our stay and at our wedding reception was impeccable. We had a great time that we will always be very grateful for, and we can’t recommend it more highly.
Jacqueline
9/20/08
Categories: Venues
4.9
Quality of Service: 5.0
Responsiveness: 4.5
Professionalism: 5.0
Value: 5.0
Flexibility: 5.0
Tha Mandarin Oriental was the most amazing location for our wedding reception. The garden was perfect for our cocktail hour, the level of service was outstanding, and the understated elegance was exactly what we were looking for.
brenda
6/22/13
Categories: Venues
4.8
Quality of Service: 5.0
Responsiveness: 4.0
Professionalism: 5.0
Value: 5.0
Flexibility: 5.0
We had the best experience at the Mandarin Oriental hotel for our wedding on June 22nd. We knew when we first visited the location that the hotel was perfect for us. It had everything we could have imagined and more. The location of the hotel was ideal, the outside garden was perfect for a ceremony and the ballroom was exactly how it was named, Grand! We were truly thankful that Bret Freedman was easy going, friendly, and sooo helpful throughout the wedding planning process! Couldn't have done it without her! Additionally, the entire staff from our arrival to our departure was just amazing. We were greeted promptly, checked in smoothly, and the suite was perfect! The view of the garden where the ceremony took place just made it even more special! We received so many compliments from our guests on how attentive the staff was and everyone loved their dinner! The steak, mushroom risotto, and vegetables were cooked perfectly! The hor d'oeuvres were just amazing as well! I loved the mini lamb chops, that was my favorite!! We enjoyed our experience at the Mandarin Oriental and it was truly unforgettable!!
Pamela
3/29/08
Categories: Catering, Venues
4.6
Quality of Service: 5.0
Responsiveness: 5.0
Professionalism: 5.0
Value: 4.0
Flexibility: 4.0
The Mandarin Oriental is an amazing venue for a wedding. Not only is it one of the best hotels in DC, the staff at MO is extremely helpful and professional. Rachel and her team helped provide a flawless evening and really paid every attention to detail. As a bride, it is important to work with a vendor that you have confidence in to make your day go as planned. The MO gave me the freedom to enjoy my day, and the guests were thoroughly impressed with the service provided by this exceptional hotel.
User82177

Categories: Venues
1.8
Quality of Service: 1.5
Responsiveness: 1.0
Professionalism: 1.5
Value: 3.0
Flexibility: 2.0
Overall, my experience with the Mandarin Oriental in DC as my ceremony and reception venue was an appalling one, although thankfully they redeemed themselves somewhat on the wedding day. I will break my review into 2 parts - i) service before and after the wedding; ii) day of wedding. i) Service before and after the wedding Overall: Disaster, would not recommend Quality of service: Disaster From the sales person to the event manager -- service fell way short of what I would expect of a 4 star hotel that is supposedly trying for its fifth Mobil star. Perhaps it is relative, but when one books a 4 star hotel, one expects 4 star service. In fact, sales and guest service at another hotel my guests stayed at was far superior. My fiance and I literally had to chase down the Mandarin staff to get them to perform their duties and they were extremely unresponsive in returning our phone calls/messages etc. A properly trained staff would have made the entire planning process effortless, while the Mandarin staff made even the simplest tasks very difficult to accomplish. Whether this was incompetency on their part - or simply because they chose to ignore our smaller wedding - whatever reason it was, it was wholly unacceptable. Responsiveness: Disaster As explained above, we got little to no response at each stage of the planning process with the Mandarin. Even post-wedding, it took them a month to send us an invoice and when we asked for an explanation of charges, it was made to seem like we had no right to enquire about their billing structure. Professionalism: Poor Professionalism is judged not only by the way you speak to clients, but also by the way staff accomplish their tasks. Judged by those standards, the professionalism of the Mandarin's sales and events staff is very low. In addition, the Mandarin event staff refused to make final decisions on many aspects of the event until just 2 weeks before. This added to our stress, and showed disorganization on the part of the Mandarin. Flexibility: Poor This is one area where in the end we got what we wanted - making the Mandarin appear flexible - but not after we had to fight tooth and nail to get even the simplest of requests through. For example, we were able to use different rooms for the ceremony and reception, but only after an extremely protracted and painful negotiation with the Mandarin on how to best use the space available, and how to design the layout of the table and chairs. The Mandarin wanted to give us a cookie cutter corporate function seating layout, and us asking for something different was obviously beyond the grasp of the event manager's imagination and capability. Only after pulling in our floral designer and the Mandarin's Director of Catering, was it is possible to arrange a more orginal seating arrangement. ii) Day of the Wedding Thank goodness that on the day of, the Mandarin pulled itself together and delivered - though not necessarily anything more than what we would have expected of a 4 star hotel. Still, banquet service was competent, food at the reception was very good with the exception of the dry and tasteless wedding cake provided. _______ We had booked the Mandarin initially because we thought it would help ensure minimal stress in the planning stages. Quite the opposite occured - the months of chasing down the Mandarin staff and begging them to do their work added a very high level of stress to the occasion. It was very unfortunate that this major vendor was the absolute worse of all the vendors I booked for my wedding.
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Venues
What is the minimum number of guests required to book your venue?
50
How many event spaces or rooms does your venue offer?
4
Describe your venue:
Hotel
Describe the style of your venue
Glamorous, Classic
What kind of settings are available?
Indoor, Uncovered Outdoor
Which of the following wedding events does your venue service?
Bridal Shower, Ceremony, Engagement Party, Reception
What is the maximum capacity of your venue?
500
What event services do you offer?
Accommodations, Bridal Suite, Cake, Clean Up, Event Planning, Event Rentals, Liability Insurance, Lighting / Sound, Set Up
What event items are available?
Chairs, Dance Floor, Furniture, Lighting, Tables
What food and beverage items are available?
Barware, China, Flatware, Glassware, Linens
What transportation and access is available?
Valet, Wheelchair Access
What is the minimum number of guests required to book your venue?
50
What kind of settings are available?
Indoor, Uncovered Outdoor
What types of cuisine do you cater?
American, Asian, Chinese, French, Italian, Japanese, Korean, Local, Southern, Southwestern, Thai
What dietary needs can you accommodate?
Gluten Free, Kosher, Lactose Free, No Pork, Nut Free, Organic, Vegan, Vegetarian
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