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Wedding Photography in 37412


JA Design and Photography

Photographing your day as you IMAGINE it to be...
Chattanooga, TN 37412
423-822-2268
Let this vendor know that you found them on the WeddingWire Network
3.9
5 Reviews
I am a right-brain creative type and I love art and beauty. I search for it in unexpected places. I started shooting pictures a few years ago and I just fell in love with the art of it. This is how JA Design & Photography came to be. Photography has become such an amazing form of self expression for me. I am constantly striving to improve my work. My desire is not just to take photos, but to create art.   My favorite emotion to capture through my lens is laughter. I believe that joy and laughter are the best parts of life and love. That's probably why weddings and babies are my favorites to photograph. I love happy endings.... and beginnings.   I've worked in graphic design for the last 10 years or so. I also offer design and print services such as invitations, save the date cards, flyers, business cards, logos, signs, web banners, and more.    Thank you so much for taking the time to read this. Please contact me with any questions. I look forward to hearing from you.   -Jessica
User7802728

Categories: Invitations, Photography
2.0
Quality of Service: 2.5
Responsiveness: 1.0
Professionalism: 1.5
Value: 3.0
Flexibility: 2.0
I have had a very similar experience as another reviewer. Jessica blamed her associate/boyfriend for not having all the images from the engagement photo shoot and not having them available for viewing until almost 2 months later. She wouldn't return phone calls or texts, plus changing phone numbers 2-3 times in less than a year (without bothering to give a heads up). She didn't show up either of the two days before the wedding to see how everything was set up...she forgot, then she had another wedding scheduled and couldn't show up. We were there setting up and then just waiting for over 5 hours for her before she finally answered the phone to say she forgot. Constant excuses about moving, court (on the weekends?), her computer crashed at least three times, she's busy with her other job but working on edits at work...endless...and that's when she bothers to even respond to emails and text messages. It took another 2 months to see any of the wedding pictures at all, and several activities are missing completely...she claims she must have missed them. If 2 people are taking pictures for over 6 hours, seems like there would be a lot more than 50-100 pictures. I asked about simple edits and she's talking about seeing how much it would cost...edits are included in the price I paid for all my pictures. I don't care if you think some are a little blurry or not! Some of the images are awesome, but I'm not sure there are enough to bother with one of those photo albums. If the agreement says 6-8weeks, you should plan on not seeing anything for at least 8weeks, let alone getting the thumb drive with ALL pictures in that time. I was terrified that she would purposely delete everything out of retaliation and I'd lose all those pictures, especially with no one being allowed to take images of their own...void the agreement and payment in full was required beforehand. I really should have gone with a full time professional.
Tanya
5/7/16
Categories: Photography
2.3
Quality of Service: 2.0
Responsiveness: 1.0
Professionalism: 1.5
Value: 3.0
Flexibility: 4.0
I would NOT recommend JA Design as a photographer. She gets a 2.3 because she was flexible in the package that we purchased and the photos that I actually received were mostly good, however her professionalism was extremely lacking. A few weeks after my wedding, I contacted her to see how the edits were coming along and she told me she was almost done with them and should have them finished the following week. Then I didn't hear from her. A couple of weeks later, I contacted her again and she told me she thought she'd have them done over the weekend. Then I didn't hear from her. Every time that I contacted her after that, she had some type of excuse to give me including: my computer crashed, I have been moving, getting divorced/custody drama, my hard drive crashed, I had a funeral to attend, I have another full time job, etc. Additionally, I never got to see any of the photos that she took before she provided me with what SHE decided to edit and deliver to me. Going through the photos that she gave us, we were missing a couple of very important shots. There was no photo of our whole wedding party!! A pretty important shot to any newlywed couple. It took 2 more weeks to get that one. There were others that we asked about, including a pic of my brother and me (a rare opportunity), that we never received. It would have been nice if we could have viewed all the photos and selected the ones that were important to us rather than Jessica making those decisions for us. We know there are many shots that were taken that we never even got to see. We asked Jessica multiple times to release them or at least let us view them but she would not comply. If you are looking for a "Professional" photographer, look somewhere else. Remember, you get what you pay for.
Tonya
10/4/14
Categories: Photography
5.0
Quality of Service: 5.0
Responsiveness: 5.0
Professionalism: 5.0
Value: 5.0
Flexibility: 5.0
Jessica was super flexible with the whole process. She gave photo suggestions as well as catered to any photos I wanted. The whole experience was stress free. :)
JA Design and Photography responded with the following comments:
Thank you so much, Tonya! I had as much fun at your wonderful wedding as any guest did. It was just the sweetest event! I hope you look at your photos and always remember the way you felt that day. Thank you for letting us be a part of it. - Jessica
Sabrina
3/15/14
Categories: Photography
5.0
Quality of Service: 5.0
Responsiveness: 5.0
Professionalism: 5.0
Value: 5.0
Flexibility: 5.0
Jessica was amazing! She is an incredibly talented photographer and photo editor. She is incredibly responsive and reasonably priced. She worked with me to provide a wedding package I could afford. She's incredibly fun to be around. You feel like you're talking to your new best friend, not a vendor you hired.
JA Design and Photography responded with the following comments:
Thank you Sabrina! I was honored to be a part of your big day. I'm over the moon that you are happy with your photos.
User4028862

Categories: Photography
5.0
Quality of Service: 5.0
Responsiveness: 5.0
Professionalism: 5.0
Value: 5.0
Flexibility: 5.0
Fantastic photos and dedicated photographer
JA Design and Photography responded with the following comments:
Thank you!
1
Photography
What primary photographic style do you identify with?
Photojournalism, Portraiture
What photography services do you offer?
2nd Shooter, Add'l Hours, Boudoir Shoot, Custom Graphics, Hand-Coloring, High-Res, Liability Insurance
What photography items do you offer?
Albums, Canvas, Digital Files, Prints, Save the Date, Thank You Cards
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