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Wedding Venues in 22314

The Alexandrian, Autograph Collection

480 King Street, Alexandria, VA 22314
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2 Reviews
Categories: Venues
Quality of Service: 1.5
Responsiveness: 1.5
Professionalism: 2.0
Value: 3.0
Flexibility: 2.0
We used The Alexandrian as one of our room blocks for our wedding. When we originally signed our contract, it was with Kimpton Hotels; however, by the time we were informed the name of the hotel as well as the management had changed, we had already printed our wedding invitations. We reached out to the sales manager to try and ameliorate the situation, and while we were provided with a very nice discount for the Eleanor Suite to use during our wedding weekend, the responsiveness of the team was very slow and often times, we were given incorrect information. Our booking link took over 3 weeks to create, and was done incorrectly 3 times. Upon arrival on the weekend of the wedding, things only got worse. First of all, not a single guest was given their welcome box upon arrival that my planner dropped off at the front desk. We either had to track it down with staff, or even worse, the front desk staff would leave a voicemail saying there was a box downstairs for them and to come get it themselves. Next, after being promised that my grandmother's room would be adjacent to my parents in case my parents needed to get into her room in the case of medical emergency, we arrived to find that not to be the case. Not only that, but my grandmother's room was not ready at check-in, and once it was, the front desk refused to give my mother my grandmother's room key, insisting my 91 year old grandmother needed to come down and get it herself. Also, one of my bridesmaids' reservations went missing (they did offer her an upgrade, but still... she reserved in the room block. What happened?). Finally, after 12 hours of waiting for a mini fridge that actually worked for the bridal suite, we were finally brought one, but the staff member refused to take the old one leaving it in the middle of the suite. Long story short- it was quite an ordeal and unfortunately made me much more stressed than I should have been on my wedding weekend. Really, really not pleasant.
Categories: , Travel
Quality of Service: 5.0
Responsiveness: 5.0
Professionalism: 5.0
Value: 5.0
Flexibility: 5.0
We stayed at this hotel on our wedding night, and I used the Mediterranean Suite to also get ready for our big day! My 2 bridesmaids and I had our hair and makeup done in the suite and we ordered room service, the hotel was very professional and accommodating despite recently changing in management!
What is the minimum number of guests required to book your venue?
How many event spaces or rooms does your venue offer?
Describe your venue:
Ballroom, Hotel
Describe the style of your venue
Eclectic, Modern, Classic
What kind of settings are available?
Indoor, Uncovered Outdoor
Which of the following wedding events does your venue service?
Bridal Shower, Ceremony, Engagement Party, Reception
What is the maximum capacity of your venue?
What event services do you offer?
Accommodations, Bridal Suite, Catering / Bar, Clean Up, Liability Insurance, Outside Vendors OK, Set Up
What catering services do you offer?
Buffet, Cocktail Reception, Dessert, Family Style, Hors d'Oeuvres, Outside Cake OK, Plated, Server(s), Stations, Tastings
What bar services do you provide?
Bartender(s), Cash Bar, Champagne Toast, House Beer, House Liquor, House Wine, Limited Bar, Liquor License, Open Bar, Premium Liquor, Signature Cocktail(s), Specialty Beer, Specialty Wine
What food and beverage items are available?
Barware, China, Flatware, Glassware, Linens
What transportation and access is available?
Parking, Valet, Wheelchair Access

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