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Hotel Annapolis

Boasting Annapolis's Only 4 Diamond Hotel
126 West Street, Annapolis, MD 21401
410-263-7777
Let this vendor know that you found them on the WeddingWire Network
4.6
31 Reviews
Ashley
7/21/18
Categories: Venues
2.5
Quality of Service: 3.0
Responsiveness: 2.0
Professionalism: 2.5
Value: 3.0
Flexibility: 2.0
After our wedding reception at the Loews Powerhouse, I have mixed feelings. There were some really great things- the Powerhouse is such a unique venue, you can't beat the location and access to DTA and the USNA, and the food at the Loews is incredible. But, I didn't find the staff to be very helpful during the planning. A big reason I booked with the Loews was because Holly, the former coordinator, was absolutely amazing and made me feel like I was in great hands- something I needed as I was planning this wedding from OH while my fiancé was stationed in CA. Unfortunately, Holly didn't tell me she was retiring, and the transition to Rosemary was less than seamless. Suddenly things were costing different amounts, we weren't allowed to do things Holly said would be no issue, emails weren't being returned, etc. We eventually were able to work things out, but with quite a bit more legwork on my end than I anticipated. For the actual wedding weekend, there were more mistakes than I would have liked. A couple decorations were set up wrong, they forgot about our vendor meals, one of the banquet captains told me my meal count and seating chart were wrong (it wasn't), and the day after they forgot to give us back some of the decorations. In the long run, all minor things- everyone got their meals eventually, the decorations got shipped back. Probably my biggest disappointment though, is how they handled our final bill. The accounting department was completely incompetent. Our final bill was charged to us three separate times, twice on the wrong credit card, and they sent us an extra bill for things that should have been charged to my parents. It took two weeks, hours poring through credit card statements and itemized invoices to show them where they went wrong and to finally get it sorted out. All in all- we're married, we had a great day, our guests had fun, but I really didn't expect everything to be as much of a headache as it was.
Madeline
10/22/17
Categories: , Venues
5.0
Quality of Service: 5.0
Responsiveness: 5.0
Professionalism: 5.0
Value: 5.0
Flexibility: 5.0
We just had our wedding reception at the Loews last month. We used their Powerhouse building and had the most unique and wonderful experience that left our guests raving. The staff was pampering, attentive, accommodating, and all around top quality. We worked with Holly Greve until her retirement, and then worked with Rosemary Whelan, who seamlessly took control of our event. They took care of everything we needed to and I would choose them again in a heartbeat. They hosted our crazy family for the weekend and gave us great cocktails (including a custom cocktail my guests demanded the recipe for), delicious food I want to go back and order, and gorgeous accommodations in the heart of the city. I would really recommend letting the Loews Annapolis handle your special event.
Hannah
7/8/17
Categories: Venues
5.0
Quality of Service: 5.0
Responsiveness: 5.0
Professionalism: 5.0
Value: 5.0
Flexibility: 5.0
I could not think of a better venue for our wedding. Growing up in Annapolis I always dreamed of a nautical themed wedding downtown Annapolis. My husband and I looked at over 10 venues between Philadelphia (where we currently live) and Annapolis. Holly Greve was the only person at any of these venues that asked us about our story and wanted to get to know us as a couple before trying to sell us on the location. Holly was a huge reason why we chose the Loews. From the first initial meeting until the end of our wedding Holly and her team were there accommodating any need or request I ever had. The Loews is the best hotel in town. Every detail we had planned with Holly was executed perfectly. The next day they had everything packed up waiting for us to take it away. I can't say enough about the Loews, Holly Greve, and her team. The only hiccup my family and I encountered was that we knew we had a dollar minimum to hit but we didn't realize until later that the minimum did not include tax which ended up being another $5k or so. Re-reading the contract it is stated but not clearly.
Ashley
5/20/17
Categories: , Venues
5.0
Quality of Service: 5.0
Responsiveness: 5.0
Professionalism: 5.0
Value: 5.0
Flexibility: 5.0
Holly at the Loews Annapolis Hotel is a class act. She was on point and very detail oriented when helping us plan our wedding reception at the Loews. Holly and her staff went above and beyond to make our wedding weekend very special. They accommodated every last minute request and the food for the reception was delicious! Thank you Holly and team!
Katie
5/6/17
Categories: Unique Services
3.5
Quality of Service: 5.0
Responsiveness: 4.0
Professionalism: 0.5
Value: 4.0
Flexibility: 4.0
Loew's Annapolis was great during our wedding weekend and up until recently left very fond memories for both my husband and I of our wedding weekend. We used Loew's for our primary room block and also the day after brunch. We had some friends tell us that they left some gifts for us at the brunch however we didn't see them. I emailed my catering point of contact, Holly, prior to leaving for our honeymoon but was informed nothing was found. I was traveling out of the country most of the next two months and I missed a voicemail from the Loews saying they had found my gifts, at the end of June. When I did call them back, the front desk informed me they "donated" our wedding gifts that had been left. I understand a bit of time had passed between the wedding and when I called but I feel that it is completely unacceptable and unprofessional to donate a bride and groom's gifts without making significant effort to contact them and notifying them via email or voicemail you plan on "donating" their wedding gifts. We are absolutely heartbroken and devastated by the actions made by the Loews team.
Carol
10/1/16
Categories: Venues
5.0
Quality of Service: 5.0
Responsiveness: 5.0
Professionalism: 5.0
Value: 5.0
Flexibility: 5.0
I don't know where to start. Holly!!! She is one amazing woman, she was always there for guidance,asking questions, whatever it took for her to create your dream reception. My daughter was amazed at how everything turned out. My husband and I are still receiving compliments on the most beautiful, best reception they had ever attended. I did not hire a wedding planner and Holly stepped right into the role of helper along with all her other duties, no matter the question or when I called her the response was immediate. It was a little pricey but we definitely got what we paid for!! I would recommend this venue to anyone. Holly is amazing. You can't go wrong here. Thank you Holly and your staff!!!!!
Ashley
8/27/16
Categories: Venues
4.9
Quality of Service: 5.0
Responsiveness: 5.0
Professionalism: 5.0
Value: 4.5
Flexibility: 5.0
The Loews is amazing to work with! Holly does such a great job providing suggestions but accommodating your desires as a couple. They were are very flexible as far as our reception and things we wanted. Holly is so fun, energetic and knows what she is doing! The service goes above and beyond at this hotel!
Katelyn
6/11/16
Categories: , Venues
5.0
Quality of Service: 5.0
Responsiveness: 5.0
Professionalism: 5.0
Value: 5.0
Flexibility: 5.0
I cannot say enough about how wonderful the entire staff at Loew's was for our wedding weekend! We held our cocktail hour in the Atrium, our reception in the Ballroom and held a brunch there the next morning. Holly, the wedding coordinator is absolutely amazing and helped me make the whole weekend a dream come true! Tons of our guests said the food was the best they had ever had at a wedding!
Lindsay
4/30/16
Categories: Venues
4.8
Quality of Service: 5.0
Responsiveness: 4.0
Professionalism: 5.0
Value: 5.0
Flexibility: 5.0
April 30, 2016 was truly "the best day ever" thanks to Holly Greve and the Loews Hotel! Holly was a true professional - making sure that everything was picture perfect on the day of our wedding. She and the team at Loews delivered on every promise they made: from exceptional service, to the outstanding menu options, this beautiful Annapolis venue did not disappoint. We had countless guests tell us that this was the best meal they'd ever had at a wedding! The Loews Hotel is a perfect location for any large Annapolis wedding! The Loews was incredible. You cannot go wrong with the Loews and with Holly. I wish I could give it more than 5 stars.
Christy
4/16/16
Categories: Venues
5.0
Quality of Service: 5.0
Responsiveness: 5.0
Professionalism: 5.0
Value: 5.0
Flexibility: 5.0
Our wedding on April 16, 2016 went off without a single hitch, and it is all thanks to the Loews' wonderful fairy godmother/catering manager Holly Greve! I planned our wedding long distance, and Holly was always prompt in responding via email and in answering any questions I had. She coordinated with all our vendors, ensuring everyone got set up and knew when they were supposed to be there. Holly truly went above and beyond; she allowed my bridesmaids to have their Rent the Runway dresses shipped to her office and accepted my mother's last minute floral order addition (three large boxes of flowers and vases) without batting an eye. This woman is also a mind reader-she must have known I didn't care for the chairs provided, so she had a different style brought over from one of the meeting rooms, and must have known that my fiance and I were never going to agree on a signature drink, so she graciously suggested having both. She even went over to the hotel bar to round up any lingering wedding guests as our cocktail hour kicked off. I could go on and on about Holly, but ultimately, she is a true seasoned professional who made our wedding the most perfect day. The Loews was a wonderful venue. The Powerhouse is a three story building across from the hotel lobby, with a floor for cocktail hour, another for dinner, and another for dancing. Factor in slightly higher decor costs as you must decorate three separate spaces but let me assure you, it's all money well spent and our guests liked the "progressive dinner" feel. The food was incredible; we had guests coming up to say it was not only the best wedding food they've ever had, but some of the best food they've had, period! Bottom line- we had an incredible wedding experience with the Loews, and Holly Greve alone would make it worth your while. I wouldn't change a thing.
User6583093

Categories: Catering, Venues
5.0
Quality of Service: 5.0
Responsiveness: 5.0
Professionalism: 5.0
Value: 5.0
Flexibility: 5.0
My wedding on April 9, 2016 was everything that I wanted it to be. I wouldn't have changed one thing about it. Holly Greve is astounding, and she will make sure that your day goes off without a hitch. She is the reason that we booked the Loews, and she and her team are the reason that our day was perfect. Pros (in no particular order) --Holly Greve, your personal event/catering manager. Seriously, she is amazing. --THE FOOD IS DELICIOUS. Your guests will leave completely satisfied. --The space: the hotel is gorgeous, the ballroom is spacious, and the overnight accommodations are comfortable and incredible. --You get a separate cocktail hour room and a separate ballroom. The cocktail room then gives your guests a place to escape the loud music once dancing starts. (The rooms are back-to-back/share a wall, so guests can easily move back and forth.) This also helps keep the bar and non-dinner food separate away from the craziness that the ballroom becomes once dancing starts. --Buses can pull up right in front of the hotel if you are providing transportation to the ceremony. --Location: After the reception is over, you are in the heart of downtown, so you can continue your party at a local bar --BAROAK: If you want to continue your party without traveling too far, there is a restaurant/bar in the hotel. Cons --Pricey, but for downtown Annapolis it wasn't any costlier than the other venues of a similar size, and we preferred the layout, venue space, and packages compared to the other venues (personal preference) The Loews was incredible. You cannot go wrong with the Loews and with Holly. I wish I could give it more than 5 stars.
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Venues
What is the minimum number of guests required to book your venue?
20
How many event spaces or rooms does your venue offer?
14
Describe your venue:
Ballroom, Historic, Hotel
Describe the style of your venue
Coastal, Modern, Classic
What kind of settings are available?
Indoor, Uncovered Outdoor
Which of the following wedding events does your venue service?
Bridal Shower, Ceremony, Engagement Party, Reception
What is the maximum capacity of your venue?
350
What event services do you offer?
Accommodations, Bridal Suite, Cake, Clean Up, Event Planning, Event Rentals, Lighting / Sound, Set Up
What event items are available?
Audio Equipment, Chair Covers, Chairs, Dance Floor, Decor, Drapery, Lighting, Tables
What food and beverage items are available?
Barware, China, Flatware, Glassware, Linens
What transportation and access is available?
Parking, Valet, Wheelchair Access
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