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Wedding Transportation in 11211

User7893476

Categories: Transportation
5.0
Quality of Service: 5.0
Responsiveness: 5.0
Professionalism: 5.0
Value: 5.0
Flexibility: 5.0
Did a great job, would for sure use them again!
Alex
5/1/17
Categories: Transportation
5.0
Quality of Service: 5.0
Responsiveness: 5.0
Professionalism: 5.0
Value: 5.0
Flexibility: 5.0
We did a service for them and used their online system. Every hing worked out beautifully! Were happy customers!! Alex
User5313145

Categories: Transportation
5.0
Quality of Service: 5.0
Responsiveness: 5.0
Professionalism: 5.0
Value: 5.0
Flexibility: 5.0
Arriving our wedding in this limo was the best of the best, just thanks!!!!
User7501630

Categories: Transportation
5.0
Quality of Service: 5.0
Responsiveness: 5.0
Professionalism: 5.0
Value: 5.0
Flexibility: 5.0
amazing work!! and Highly creative!!!
Carol
8/19/16
Categories: Transportation
5.0
Quality of Service: 5.0
Responsiveness: 5.0
Professionalism: 5.0
Value: 5.0
Flexibility: 5.0
Buster was great to work with, I had realized I hadn't gotten the right size Limo 3 days before my daughters wedding and Ben saved the day. He got the right stretch SUV, color and all within a day! The driver was great! Would definitely recommend using them! The price was also a plus!
Matt
4/30/16
Categories: Transportation
5.0
Quality of Service: 5.0
Responsiveness: 5.0
Professionalism: 5.0
Value: 5.0
Flexibility: 5.0
We used buster to book some transportation the day of our wedding. We needed to move a fairly large group of family between the church, a photo site, and the reception venue. Price was our most important factor and Buster was able to deliver a very professional, clean, prompt van service that met our needs perfectly. The website was initially set up to just book point to point travel in the shortest trip possible so we couldn't add the long trip with multiple stops along the way, but a quick phone call to Buster allowed us to talk to a customer service rep who very quickly resolve that. The driver was great and was very capable of dealing with the narrow streets of DUMBO. Overall a very good experience.
Deepa
4/23/16
Categories: Transportation
5.0
Quality of Service: 5.0
Responsiveness: 5.0
Professionalism: 5.0
Value: 5.0
Flexibility: 5.0
Buster was one of the easiest ways to book a reasonably priced bus for my wedding party to get to our venue. I worked with Ben at Buster directly and he helped me not only finding the best deals, but he also ran a few scenarios for me on his end just to make sure I got the perfect deal. And to make my life even easier - I receive a very concise email with all the contact info I would need day of and backup numbers incase of any emergencies of issues. Just having that makes life so much easier. Our driver arrived on time, the bus was clean, and the driver got us to the venue safely and on time even though we ran into some traffic along the way. I 100% recommend using Buster as your go to transportation option. You can choose from a ton of different vehicle options to get your party and guests to your destination. You can make all kinds of changes to your itinerary easily via the site's admin. And Buster's staff is always available to help you figure out the best option to fit your needs.
amanda
1/7/17
Categories: Transportation
4.9
Quality of Service: 4.5
Responsiveness: 5.0
Professionalism: 5.0
Value: 5.0
Flexibility: 5.0
Highly recommend, they did an amazing job.
Kelsey
10/29/16
Categories: Transportation
4.8
Quality of Service: 5.0
Responsiveness: 5.0
Professionalism: 4.5
Value: 5.0
Flexibility: 4.5
Our experience with Buster was perfect! We got married in a very small town that didn't have a lot of options when choosing a shuttle/transportation service. Buster was a great value and all of my wedding guests raved about their experience and our incredible driver. I would highly recommend that you check them out for your wedding day!
User6614748

Categories: Transportation
4.8
Quality of Service: 5.0
Responsiveness: 5.0
Professionalism: 5.0
Value: 4.0
Flexibility: 5.0
Buster made finding bus transportation for our wedding in Montauk SO much easier. I was having trouble finding anyone out there, and one query on Buster got me several options!
Allison
9/16/17
Categories: Transportation
4.7
Quality of Service: 4.0
Responsiveness: 5.0
Professionalism: 5.0
Value: 4.5
Flexibility: 5.0
We used Buster for our wedding in Sept 2017. The online service is great. It's really easy to use their platform to book your transportation and they are responsive as well. Once they found out it was my wedding, a Buster rep took the time to call me to go through all the details with me which was great. Unfortunately, we had a few hitches with the service of the bus drivers, such as one driving in the wrong direction. However, Buster investigated the incident afterwards and offered a credit for the mistakes. I really appreciated that they took the time to hear my concerns and took them seriously. Because of their high-quality customer service and the ease of the online platform, I would recommend using Buster! Plus, I got a better quote from them than any limo service I called directly.
Buster.com responded with the following comments:
Thank you very much for such a great review! Honestly, we are just happy to help do whatever was needed to make sure your wedding day was an incredible one! At Buster.com, we work really hard to offer the best and most convenient service as possible and I am happy to see that we were able to deliver a great experience, even when the unforeseen happens last minute. I made sure that team receives your much deserved recognition and we hope to be able to work with you again in the near future!
Janell
1/21/18
Categories: Transportation
1.1
Quality of Service: 1.0
Responsiveness: 1.5
Professionalism: 1.0
Value: 1.0
Flexibility: 1.0
Well I called off this site had a really simple question someone answered it's a new York number anyway she said it's a holiday so not sure if I can answer your question but did you go on the site? For frequently asked questions if not someone can get back to you tomorrow it's a holiday I said oh sorry I just called off wedding wire my question is pretty simple just ask I was about to ask she insisted did I look at the buster.com website for frequently asked questions.. like really.. you answer.. you said not sure if you will have a answer when I wanna ask a fricking.. simple question.. you rudely interupt and insist on not even trying horribly customer service ridiculous. Not even going to try you just lost my patronage .. my money me bringing business to you and recommendations is NO GO SOMEWHERE ELSE FOR YOU SPECIAL DAY.. THEY MAKE YOU FEEL INSIGNIFICANT
Buster.com responded with the following comments:
Hi Janell, I am so sorry to hear that our rep was not able to assist you today. If you have the name of the individual you spoke with who was unable to answer a basic question, it would help us to improve our service. Please feel free to message me directly at Roberta@buster.com.
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Transportation
What types of vehicles do you have in your fleet?
Limousine - Stretch, Motor Coach, Party Bus, SUV, SUV Limo, Shuttle, Standard Limo, Trolley, Van
Schedule permitting, which of the following driving services do you provide?
Multi-Location Trip, One-Way Trip, Round Trip
Typically, what is the minimum rental time required to book your services during peak season?
2 Hours
Which of the following amenities are your vehicles equipped with?
Bottled Water/Ice, DVD Player, Fiber Optic Lighting, Flat Screen TVs, Premium Stereo System, Privacy Partition
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