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Wedding Venues in 60201

Dana
9/8/18
Categories: Venues
5.0
Quality of Service: 5.0
Responsiveness: 5.0
Professionalism: 5.0
Value: 5.0
Flexibility: 5.0
The catering manager Christine exceeded our expectations. Very friendly and showed she loved her job. We all felt very close to her like family. The only reason why we did not choose this venue is because we wanted an outdoor option as well and I have to say it was hard to make the decision because I would not be working with her!
The Crystal Ballroom & Lounge responded with the following comments:
Thank you for your kind words, Dana! Admittedly, I would have loved to plan your wedding with you and your amazing family, but I'm so happy you found your perfect venue! All the best to you! - Liz.
Olivia
9/24/17
Categories: Venues
5.0
Quality of Service: 5.0
Responsiveness: 5.0
Professionalism: 5.0
Value: 5.0
Flexibility: 5.0
Our wedding was at the Crystal Ballroom on 9/24/17 and we have to say this venue is BEYOND THE BEST! We initially found the ballroom over a year in advance of the wedding and were working with Matthew. While communication with Matthew wasn't the best we loved the venue so much we decided we would sign a contract. Eventually Matthew left and Liz took over which was probably the best thing to happen because Liz was/is a rockstar. Her communication was excellent and she was very easy to work with. There were a few changes that took place (chair rental price, no more use of game room), but in the end it did not matter because everything else could not have been more perfect. The food was excellent, the staff was attentive, and Liz bent over backwards for us. This venue will always have a special place in our hearts and we could not be more pleased with the outcome. Thank you Liz and Crystal Ballroom!
Lorilyn
9/3/17
Categories: Venues
5.0
Quality of Service: 5.0
Responsiveness: 5.0
Professionalism: 5.0
Value: 5.0
Flexibility: 5.0
5 STARS! We just had our wedding here over Labor Day weekend. It was perfect in every way. The venue is incredibly beautiful and the entire team at the Crystal Ballroom was wonderful. Liz and Linda helped us plan our event and the entire staff put it together. Even though we got a bit off the original time schedule, the guests never knew because the staff worked seamlessly to adjust and keep all the elements in place. Thank you Crystal Ballroom for giving us the best day of our lives!!
Erin
7/15/17
Categories: Venues
5.0
Quality of Service: 5.0
Responsiveness: 5.0
Professionalism: 5.0
Value: 5.0
Flexibility: 5.0
Liz Crompton is the new wedding manager of the Crystal Ballroom. She made the whole wedding planning experience easy, fun, joyful,and she was a pleasure to work with. If we had a request she took care of it and always got back to us with our questions. She always had a smile on her face. She helped us make plan our ceremony, reception, and rehearsal dinner. Chef Tony made outstanding food as well as gluten free and vegan requests for multiple people. Everyone raved about our food and the beautiful venue. The pastry chef made a gorgeous flourless chocolate cake at our rehearsal dinner. Alberto was also wonderful during our reception. Thanks to the wonderful cooperation of the staff for our best day ever!! We will be recommending this venue to everyone we know!
Brittany
4/22/17
Categories: Venues
5.0
Quality of Service: 5.0
Responsiveness: 5.0
Professionalism: 5.0
Value: 5.0
Flexibility: 5.0
We had our wedding reception at the Crystal Ballroom in April! When we saw the Crystal Ballroom on our tour we immediately fell in love. It is a gorgeous room and the staff is so accommodating. We knew it was the perfect place for our wedding! The food and service is impeccable! We had a great time at our tasting session and received many compliments about the food from our guests :) And Liz is just perfection! She is so easy to work with and thinks of every single detail. She went above and beyond for us and I couldn't be more thankful for all her help. Thank you for everything, Liz!
Nina
8/8/15
Categories: Venues
5.0
Quality of Service: 5.0
Responsiveness: 5.0
Professionalism: 5.0
Value: 5.0
Flexibility: 5.0
Ben and I had our wedding over the weekend on August 8th 2015 at The Crystal Ballroom and Amy, Alberto, Oscar and Matt had worked with us for nearly a year now to help us create the perfect event for our wedding. Amy, Alberto, Oscar and Matt especially (on his first week on the job), knew instinctively how to set up the room to maximize the room space, efficiently time our reception from start to finish, craft a delicious dinner menu and create an enticing space to dance. I know this is something that many people don’t even think about. But remember, the ceremony may last 90 minutes; the speeches 30 minutes; even dinner 60 minutes; but in the end, it’s the overall experience that we had that created those most talked about memories. Matt’s careful attention to detail and the staff constantly checking in on us says a lot about their attentiveness and wanting to put their best foot forward to make us happy. Thank you for helping us consummate the wedding of our dreams. The Heimers
Mallory
10/1/16
Categories: Catering, Venues
4.8
Quality of Service: 5.0
Responsiveness: 4.5
Professionalism: 4.5
Value: 5.0
Flexibility: 5.0
Our wedding reception at the Crystal Ballroom was beautiful, well-run & came together perfectly. While we did have a little bump in the road with staff changing in the final months before our wedding day, in the end, we couldn't have dreamed up a more perfect night. Most of our planning in the year prior to our wedding was done through Matthew, who is no longer with the ballroom. In finding out that he had left, I will admit there was intense fear, panic, and even anger. It was an unfortunate & difficult situation, which may not have been communicated about in the best manner. However, from our very first interaction with Liz, the new ballroom manager, we were put at ease with her professionalism, confidence and knowledge of the event industry-including having been involved with many events at the Crystal Ballroom prior to working there. She was calm in discussing all of our panicked concerns. It became known to us quickly, that our event was a priority, including making sure the transition meant no detail was missed. From the staff running the bar, to the servers and the chef, everyone ensures the night is of 5 star quality. The food choices are wonderful. It was important to us to not have typical "wedding" food, and we were very pleased with what was offered to us. After having our tasting, it came up multiple times how we were most excited 1) about being married and 2) to eat the food at our reception! The Ballroom itself is beautiful, we often talked about how it didn't matter what decor we brought in because it was breathtaking on its own. The neutral tones and mirrors allow for a variety of color palettes to be brought in and highlighted to truly match any taste. I would highly recommend the Crystal Ballroom. It is beautiful and there is nothing even close to comparable on the North Side of Chicago. It is because of the Crystal Ballroom that we could have our dream wedding reception!
Brendan
9/24/16
Categories: Venues
1.6
Quality of Service: 0.5
Responsiveness: 0.5
Professionalism: 0.5
Value: 3.0
Flexibility: 3.5
It is beautiful. The ballroom, foyer, and lounge made our wedding day look amazing. The food and beverage staff was wonderful, but that is where it stops. This venue's look is not worth the heartache. This is a dated list of what happened: Our wedding was on September 24, 2016 Oct 12-2015 - We signed the agreement and were truly excited. Jan-June 2016 - We met multiple times, had our tasting, and felt great that everything was coming together. We were about to print our invites and finalize all the venue pieces July & Aug-All contact stops. All emails and contact attempts go un-replied. By the end of August we are officially concerned and worried something has happened. WE FIND OUT THE ORIGINAL PLANNER LEFT IN JULY AND THEY DID NOT CONTACT US UNTIL 2.5 WEEKS BEFORE OUR WEDDING. According to the original coordinator, he was not authorized to contact us after his departure per Crystal Ballroom policy. Banquet Event Order was copy and pasted as placeholder content was still in it. Most of the details were left out. So bad that the day of the wedding the pastry chef was not expecting our cake delivery. Our first meeting with the new coordinator was on the 8th. At which point she told us at the very end of the meeting that she was not going to be at our wedding as she was on vacation that day. A long list of questions went unanswered with no time to make adjustments. The rehearsal was unorganized as the coordinator spent that time inquiring on ceremony details that should already been figured out in the 2 months prior to the rehearsal. Missing chairs at the headtable, refusing to decorate according to the BEO, the list goes on. We urge you, just because it looks beautiful, the Event Planners will ruin your memories, cause added stress, and expenses. Be warned.
The Crystal Ballroom & Lounge responded with the following comments:
Hi Brendan, Thank you for taking the time to share your thoughts and concerns. I am so sorry that the staff transition at Crystal Ballroom and Lounge caused you stress. We know that unanticipated staffing changes can cause concerns, which is why we had both the outgoing Sales Manager and myself available to you and your guests the day of your wedding. Our goal here at Crystal Ballroom and Lounge is to ensure that everyone's experience is exceptional. Please feel free to reach out to me at any time to discuss; it's important to me that all of the couples we have hosted and will host have a positive experience. Kindest Regards, Liz Liz Crompton, CMP – Banquet Sales Manager The Crystal Ballroom & Lounge 529 Davis Street | Evanston, IL 60201 P. 847.570.4400
User7263521

Categories: Venues
1.0
Quality of Service: 0.5
Responsiveness: 1.0
Professionalism: 0.5
Value: 1.5
Flexibility: 1.5
As beautiful as this venue is, I highly recommend NOT choosing this as your event space. As a Bride, the planning with the Crystal Ballroom event staff became an unorganized nightmare. Please see details below. -We signed the event agreement: October 2015 -Wedding date: September 24, 2016 -Our event coordinator resigned at the end of July 2016 and the Crystal Ballroom failed to inform my husband and I until September 6, 2016 -Our emails throughout part of July, August and beginning of September went completely unanswered -The new hire contacted us via email on September 6 (she informed us that she had zero experience working with weddings) -The venue misplaced all of our wedding plans and details which resulted in a last minute meeting on September 8th to re-plan our wedding vision. At the end of this meeting, the new hire, Liz, informed us that she was taking a vacation day on the day of our wedding and the FOOD and BEVERAGE manager would now be overseeing our wedding -The rehearsal was unorganized and seemed as if there was no one leading it -An hour before the ceremony, I, the Bride was humiliated as I had to beg Liz to set up the ceremony décor as originally planned. -The head table was missing 2 chairs and place settings -The Maid of Honor was never served a salad -The guests with celiac disease had to request gf bread -The pastry chef had no idea that 16 cakes were being delivered that morning -During the wedding reception, the coordinators approached the Bride and Groom at the head table asking questions regarding how to cut the cake and who to serve it to -The event coordinator left the venue with the keys that unlocked the closet where the DJ's equipment was stored, causing him to have to return the next day. -The event staff used our personal decoration boxes as garbage cans. We had to empty food chunks, beer bottles and garbage out of our personal belongings. Such a shame, as this really was a beautiful venue.
1
Venues
What is the minimum number of guests required to book your venue?
50
How many event spaces or rooms does your venue offer?
3
Describe your venue:
Ballroom, Banquet Hall, Historic
Describe the style of your venue
Glamorous, Vintage, Classic
What kind of settings are available?
Indoor
Which of the following wedding events does your venue service?
Bridal Shower, Ceremony, Engagement Party, Reception
What is the maximum capacity of your venue?
220
What event services do you offer?
Bridal Suite, Cake, Clean Up, Event Planning, Event Rentals, Lighting / Sound, Set Up
What event items are available?
Audio Equipment, Chairs, Dance Floor, Decor, Drapery, Furniture, Lighting, Tables
What food and beverage items are available?
Barware, China, Flatware, Glassware, Linens
What transportation and access is available?
Parking, Valet, Wheelchair Access
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