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Wedding Transportation in 20166

Ethan
5/10/08
Categories: Transportation
4.8
Quality of Service: 5.0
Responsiveness: 5.0
Professionalism: 5.0
Value: 4.0
Flexibility: 5.0
The folks at Reston Limo were very responsive--I booked a limo for my bride and I to back to our hotel after our reception. They were on time, the driver was very professional, and allowed us to stop several times on the long drive back to our hotel, as we needed to pick up some things from another hotel and my bride's apartment. The limo was very nice and comfortable. Before the limo arrived, I called them to make sure they would be on time, and was pleased to find that they have a 24/7 operator who is in touch with all of their drivers--it was nice to have a company that was as "put together" as this one. Overall, I highly recommend. Their costs may be marginally higher than some of the competitors, but I think it is worth it, particularly for an occasion like a wedding where you cannot afford for anything to go wrong.
Kelly
3/8/08
Categories: Transportation
4.8
Quality of Service: 5.0
Responsiveness: 5.0
Professionalism: 5.0
Value: 4.0
Flexibility: 5.0
Booking with Reston Limo was a very simple process - they asked all of the right questions and any edits to the contract were made within minutes. The day of, we had no problem shuttling our 150 guests from two hotels, to the church, to the reception site.
Nikki
10/6/07
Categories: Transportation
4.8
Quality of Service: 5.0
Responsiveness: 5.0
Professionalism: 5.0
Value: 4.0
Flexibility: 5.0
We used this company for limo buses. They were a reliable vendor.
Susan
6/12/05
Categories: Transportation
4.8
Quality of Service: 5.0
Responsiveness: 5.0
Professionalism: 5.0
Value: 5.0
Flexibility: 4.0
Reston Limo showed up on time with a really nice limo. We were pleased with the quality. My planner did all the leg work for obtaining them and I do not recall her mentioning having any problems.
Krista
11/19/16
Categories: Transportation
4.7
Quality of Service: 5.0
Responsiveness: 3.5
Professionalism: 5.0
Value: 5.0
Flexibility: 5.0
I was initially unable to book them via there online system, but once I called things went smoothly. Not sure why they have an online reservation system if it does not function... The driver on the day of the event was outstanding! Gave us a very smooth ride from Round Hill back to Fairfax, even with it being a crazy windy night.
Jessica
5/14/16
Categories: Transportation
4.7
Quality of Service: 5.0
Responsiveness: 5.0
Professionalism: 5.0
Value: 4.0
Flexibility: 4.5
Reston Limo came highly recommended by our venue and coordinator. We booked a package that included a limo, shuttles before and after the wedding, and a town car for me and my husband after the wedding. We received upgrades on the limo and town car (upgraded to an SUV). The drivers were prompt and professional. It was a bit frustrating that the minimum rental time for the shuttles was 3 hours each, but this seems to standard across companies.
Reston Limousine responded with the following comments:
Jessica, thanks very much for your feedback, we always value what our clients have to say about our service. We wish you many years of joy with your husband, thank you very much for allowing us to be a part of your special day.
Kerry
9/18/10
Categories: Transportation
4.7
Quality of Service: 4.5
Responsiveness: 5.0
Professionalism: 5.0
Value: 4.0
Flexibility: 5.0
During my initial research, I felt that Reston was a bit on the expensive end, but after researching other transportation providers, I realized it worth Reston's level of responsiveness and quality of service to go ahead and hire them. I worked with a particular representative at the company who was extremely professional and very flexible through many vehicle changes that we made the week before the wedding. I never had doubts that a vehicle wouldn't show or would be late. I would highly recommend them for brides who want one less thing to stress about on their big day!
Erica
10/25/08
Categories: Transportation
4.7
Quality of Service: 5.0
Responsiveness: 5.0
Professionalism: 5.0
Value: 3.5
Flexibility: 5.0
On time and to our location, what more could you ask for?
Kelsey
9/12/15
Categories: Transportation
4.6
Quality of Service: 4.5
Responsiveness: 4.5
Professionalism: 5.0
Value: 4.0
Flexibility: 5.0
Debra Lawlor, at Reston Limousine, was very helpful in coordinating transportation for my daughter's wedding. We hired two limos, two buses, and two town cars. We had multiple stops for the buses and, as far as I know, everything went as planned, on schedule. We even added a late night bus tour to DC after the reception for out of town guests. The driver could have had a better route planned through DC, but he was a super nice and pleasant guy and even made an extra stop to drop off one of the couples.
Laura
11/8/14
Categories: Transportation
4.6
Quality of Service: 3.0
Responsiveness: 5.0
Professionalism: 5.0
Value: 5.0
Flexibility: 5.0
Christina was my sales rep and was quick to respond to all my inquiries! She was fantastic to work with. My only issue I had was that the day of the event, the driver DID NOT call our point person to let us know he was there so we were late to getting to the venue. If we weren't trying to beat the sunset for photos this would not have been too much of a big deal, but unfortunately it was and all our pictures were rushed to capture the landscape behind us.
Lacy
10/12/13
Categories: Transportation
4.6
Quality of Service: 4.0
Responsiveness: 5.0
Professionalism: 5.0
Value: 4.0
Flexibility: 5.0
Reston Limousine did a fantastic job shuttling to and from our hotel and wedding/reception site. We had a limo pick the girls up from the house to take us to the venue. They arrived right on time and got us to the venue in a timely manner. They then picked up the groom/groomsmen from the hotel and got them to the venue quickly as well. The shuttle picked up guests from the hotel and did a great job. The one complaint I have is that they had listed the wrong hotel after we had confirmed with them multiple times which hotel guests were staying at. Thankfully crisis was averted!
Kevin
6/4/11
Categories: Transportation
4.6
Quality of Service: 5.0
Responsiveness: 5.0
Professionalism: 5.0
Value: 3.0
Flexibility: 5.0
Reston Limousine arrived promptly at the end of our ceremony to take us to our hotel. The driver was polite and the sedan was very clean. He had his GPS and could have navigated on his own, but we helped him out since we were in the middle of a rural area. The only downside was that the booking required a 3 hour minimum when we only used them for about 15 minutes. Reston Limo had a promotion going on when we booked that included a free ride to the airport for our honeymoon, so that helped make up for the added cost on the wedding day.
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Transportation
What types of vehicles do you have in your fleet?
Limousine - Stretch, Motor Coach, Party Bus, SUV Limo, Sedan, Shuttle, Standard Limo, Van
Schedule permitting, which of the following driving services do you provide?
Multi-Location Trip, One-Way Trip, Round Trip
Typically, what is the minimum rental time required to book your services during peak season?
4+ Hours
Which of the following amenities are your vehicles equipped with?
Bar, Bottled Water/Ice, DVD Player, Fiber Optic Lighting, Premium Stereo System, Privacy Partition, Red Carpet Service, Wedding Signage
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