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Wedding Transportation in 20166

Mysti
10/25/08
Categories: Transportation
4.6
Quality of Service: 5.0
Responsiveness: 5.0
Professionalism: 5.0
Value: 4.0
Flexibility: 4.0
No complaints! All I needed was a 20-passenger limobus for about 3 hours to pick us up from the hotel, take us to our picture site, and then drop us off at the ceremony. Reston got me exactly what I needed with the best price I could find. I found my contact at Reston to be pleasant to deal with and willing to help out when we needed to make a slight change of plans only a few days before the wedding due to a really bad weather forecast. On the day of, the limobus arrived early and waited patiently for us to come down. The driver was a bit gruff and not particularly friendly, but he was by no means rude or anything like that -- just not a very outgoing guy, I guess. Anyway, he got us where we needed to go on time (I also really liked how the limobus had a GPS unit in it, so there was no concern that the driver would get lost). All in all, I was pleased.
Teresa
9/10/16
Categories: Transportation
4.5
Quality of Service: 4.5
Responsiveness: 5.0
Professionalism: 5.0
Value: 4.0
Flexibility: 4.0
I'm the mother of the bride and was responsible for booking shuttles. After trying to deal with a couple other cheaper and unresponsive companies I finally contacted Reston Limo. The difference in professionalism and organization was well worth the price. Thierry was always available by email or phone to answer my many questions. I was kept informed of drivers names and numbers before the wedding. We booked two 55 passenger buses to pick up at 3 different hotels. It was a complicated timetable but our coordinator was in touch with the drivers throughout the evening. Reports back to me from guests were the drivers were very professional and helpful. Our signage at hotels created a little confusion but that was not the fault of Reston Limo. I would definitely recommend Thierry and his crew to work with!
Jaime
9/4/10
Categories: Transportation
4.5
Quality of Service: 4.5
Responsiveness: 4.5
Professionalism: 4.5
Value: 4.5
Flexibility: 4.5
Reston Limo was great! They provided two buses and a town car to get guests and bridal party from the reception location (hotel) to the church and back. They also threw in a town car to get my husband and I from our condo in DC to BWI for our honeymoon and picked us up when we returned as well. A very nice added touch! From what guests told me, they enjoyed the bus ride through DC especially that the drivers took a more scenic route pas the monuments as we'd requested (since many of our guests were from out of town). Our wedding planner coordinated everything on the day of, but as far as I know, everything went very smoothly. Reston Limo was great to work with along the way as well and all drivers were very friendly.
Meaghin
10/3/09
Categories: Transportation
4.5
Quality of Service: 4.0
Responsiveness: 5.0
Professionalism: 5.0
Value: 4.0
Flexibility: 4.5
Quite honestly, we didn't have incredibly high hopes for our limo service during our wedding. Neither of us were excited about having to rent a limo, as limo service is pricey and a wedding limo can be a cheesy thing. We rented one, as we knew it was the easiest way to get us and the bridal party to and from the church. We were pleasantly surprised with how easy Reston Limousine was to work with. I had to change our contract several times, as the pick up location changed three times. Each time Reston Limo responded quickly, politely, and with an updated contract. The limo arrived on time and quickly got both parties to the church. Our limo driver was an amazingly calm presence to have: he got me a paper cup of water, he waited patiently outside the church during the chaos of pictures, he drove us wherever we asked him to (and took the shortest routes!) and he was polite and pleasant. The prices are expensive and we would have liked to get a slightly bigger vehicle, but beyond that, we would highly recommend Reston Limousine.
Kim
5/9/09
Categories: Transportation
4.5
Quality of Service: 4.5
Responsiveness: 5.0
Professionalism: 4.0
Value: 4.0
Flexibility: 5.0
We chose Reston Limousine for our after-wedding transportation and they brought a limo bus to take us and 23 other friends out on the town after the wedding. The limo bus was clean, well-stocked, and on time. Our driver was very friendly, safe, and flexible with our route. The only thing my husband complained about was when he was booking the limo, the sales associate at the office didn't seem to know what she was doing and she was unresponsive to our e-mails regarding our proposed itinerary. Otherwise, we had a positive experience with them.
User542670

Categories: Transportation
4.4
Quality of Service: 4.5
Responsiveness: 4.0
Professionalism: 4.5
Value: 5.0
Flexibility: 4.0
Great value. Limo was clean and nice. Driver was professional and courteous, and was able to get us to our reception on time despite a major traffic jam.
Shelley
9/19/14
Categories: Transportation
4.4
Quality of Service: 3.5
Responsiveness: 5.0
Professionalism: 5.0
Value: 4.5
Flexibility: 4.0
The reservation process was quick and easy, the gentleman that made my reservation was very courteous. I ordered the wedding package (3 hour, 6 passenger limo and a sedan ride back to the hotel for the bride and groom) - I thought great, a worry free ride for us. Not the case! The limo showed up at the hotel, on time, very professional - he got us and our bridal party to our venue with time to spare. The sedan ride home was the issue - we walk out of our reception and no car. I call and am told the driver had the wrong time. I was extremely upset and even to this day, a little disappointed. I will say this, our day was perfect, absolutely perfect - this detail was minor in the grand scheme of things. It's a funny story now (kind of) but attention to detail is huge in my book. A manager did call the next day and we received a voucher for a free limo ride but, what was done can't be fixed. I would {probably} use this company again, since this wasn't the first time but I would check, double check, triple check to make sure the driver had the correct time.
L
4/13/12
Categories: Transportation
4.4
Quality of Service: 3.5
Responsiveness: 5.0
Professionalism: 3.5
Value: 5.0
Flexibility: 5.0
My dealings with Reston Limo were all professional. The driver showed up on time and all the transportation was performed as expected. At the end of the evening, we had to make some changes to the original plan and I was able to easily contact them and they accommodated the changes without a problem. The only complaint that I could have is that when the driver arrived to our hotel to pick us up he didn't call to let me know he arrived so we waited about 15 minutes assuming he wasn't there. But when I called to find out where he was I was able to communicate easily with them at it was quickly resolved.
Alysa
6/23/07
Categories: Transportation
4.4
Quality of Service: 3.5
Responsiveness: 5.0
Professionalism: 3.5
Value: 5.0
Flexibility: 5.0
They arrived on time to pick out of town guests up, and take them back to the hotel at the end of the night in a nice coach bus. What more could you ask for?
Heidi
9/24/05
Categories: Transportation
4.4
Quality of Service: 5.0
Responsiveness: 4.0
Professionalism: 4.0
Value: 4.0
Flexibility: 5.0
They gave us a great rate on a car to drive us from the reception in Silver Spring, MD to our hotel in Old Town Alexandria. The driver was professional and the car (an extended town car) was very clean and comfortable. Our driver was courteous and helpful with our luggage. A great limo service!
Alexa and Dan
10/17/15
Categories: Transportation
4.3
Quality of Service: 4.0
Responsiveness: 4.5
Professionalism: 5.0
Value: 3.0
Flexibility: 5.0
We used Reston Limo to provide transportation from area hotels to our wedding venue. The company was very professional and easy to get ahold of, though we found it to be pricey (though all transportation companies are quite expensive). We didn't like that we had to pay for the buses for the entire duration of the event, even though they were only driving for about 45 minutes (we paid for 6+ hours), though again, this is the case with almost all transportation companies. We heard from guests that the buses arrived a bit late for the initial pick-up, but they were on time at the end of the reception. They were, however, extremely flexible; we asked them to go to multiple hotels and also give people the option to be dropped off at the after party later and this was no problem. They were also very flexible in adjusting the kinds of buses we were using when we required less space than initially needed. Overall, highly recommend. I think it is worthwhile to spend a bit more to have a reputable company.
Em
6/16/07
Categories: Transportation
4.3
Quality of Service: 4.5
Responsiveness: 4.0
Professionalism: 5.0
Value: 4.0
Flexibility: 4.0
Good value.
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Transportation
What types of vehicles do you have in your fleet?
Limousine - Stretch, Motor Coach, Party Bus, SUV Limo, Sedan, Shuttle, Standard Limo, Van
Schedule permitting, which of the following driving services do you provide?
Multi-Location Trip, One-Way Trip, Round Trip
Typically, what is the minimum rental time required to book your services during peak season?
4+ Hours
Which of the following amenities are your vehicles equipped with?
Bar, Bottled Water/Ice, DVD Player, Fiber Optic Lighting, Premium Stereo System, Privacy Partition, Red Carpet Service, Wedding Signage
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