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Wedding Jewelry in 22182


Mervis Diamond Importers

Mervis Diamond isn't your normal jewelry store. We specialize in wedding and engagement rings!
1700 K Street, NW, Washington, DC 20006
1775 Rockville Pike, Rockville, MD 20852
1900 Mervis Way, Vienna, VA 22182
MD
202-293-0600
Let this vendor know that you found them on the WeddingWire Network
4.8
250 Reviews
Forrest
5/19/17
Categories: Jewelry
5.0
Quality of Service: 5.0
Responsiveness: 5.0
Professionalism: 5.0
Value: 5.0
Flexibility: 5.0
I have shopped at Mervis twice now for an engagement ring for my wife. The service and education have been phenomonial! Diane Giles (and Ronnie Mervis) recommended converting our original engagement ring into a pendant which looks gorgious. I cannot get my wife to take it off! When I again wanted to upgrade her diamond, Diane selected the "perfect" stone "sight unseen" and it truly was perfect! Paperwork was all handled via e-mail. We conspired to keep the ring from my wife until the night before she graduated from George Washington University with her doctorate in Education. This actually required keeping the ring from her for almost 6 weeks. With all of our children (and some of our grand children) here for the graduation, I gave it to her with them all present. It was a magical moment! Why anyone would go to any other diamond importer for a ring is beyond me. Not many shopping experiences have been as super as these have been and I am sure we will come back again.
Jeff
5/17/17
Categories: Jewelry
5.0
Quality of Service: 5.0
Responsiveness: 5.0
Professionalism: 5.0
Value: 5.0
Flexibility: 5.0
After a successful engagement ring purchase at Mervis, I thought I'd go back and give them another shot for a birthday present. I wanted something small, but thoughtful. With the help of my sales woman, Brenda, I picked out a diamond pendant. Brenda explained that with a limited budget, a pendant is the best way to go because it's just one single stone and so all the money goes towards that and nothing else. She said that if my (now fiancee!) already has diamond studs, then a pendant is like the next best thing to get because it will match the studs. Location: The store is really easy to get to, right on Wisconsin Ave. across from Tiffany's. They have a security guard there which is kind of strange but I guess it makes sense. Decor: This place is swanky and actually much nicer than their other location. The walls are all purple and the seats are curved kind of like a club. Price: I was pretty happy with spending under $1,000 for a diamond pendant. That was my goal at the outset and they were considerate of it. No one tried to push me over that limit. Customer Service: This was the best part of the experience. I guess anyone can sell you a diamond, but not everyone is as knowledgeable about diamonds as Brenda. She mentioned she's been working there for like 20 years. I tried to stump her with a crazy diamond question but couldn't!! Finally, I asked her about the biggest diamond she's ever sold and she said 10 carats. Woah.
Michael
4/30/17
Categories: Jewelry
5.0
Quality of Service: 5.0
Responsiveness: 5.0
Professionalism: 5.0
Value: 5.0
Flexibility: 5.0
I must admit I was a wee bit leery at my first visit to their showroom in Tysons corner but my partner and I drew in a deep breath and waited to be buzzed into the showroom. We were greeted warmly by their receptionist. We told the receptionist that we were interested in speaking with someone about diamond wedding bands for men. She introduced us to Fazken Krikorian. He offered us a seat and began asking us questions. No pressure, no pushiness, just honest interest in hearing what we were thinking about. We showed him some photos and he gave us feedback on what he thought the pros and cons were of each ring. He encouraged us to think about two custom rings. He explained that from how he understood our interest and extrapolating from the photos, custom was the way to go. Fazken walked us through each stage of the design of the rings. He guided us with drawings and visual aids (bands and more loose diamonds than I have ever seen in my life). After listening to us he began to sketch out a ring design that we both fell in love with. Now we just needed to find two identical diamonds, easy right? Not quite. Apparently, finding two stones of the same carat, cut, clarity and color is not easy. Fazken, though, was undaunted. It took a bit of time but patience paid off. We even received several phone calls from Mr. Mervis letting us know how the search was proceeding. When the second diamond was located Fazken invited us into the showroom to compare it to our original diamond. The stones carried GIA reports (which was so helpful in providing information that the naked eye could not detect). In less than two weeks after we found the second stone we received a call from Fazken that our rings were ready. Our excitement was matched only by Fazken's and Mr. Mervis (who stopped in to say hi). In sum, our experience was effortless. We wholeheartedly recommend Fazken Krikorian and Mervis Diamond to anyone interested in diamond jewelry.
Tobi
4/25/17
Categories: Jewelry
5.0
Quality of Service: 5.0
Responsiveness: 5.0
Professionalism: 5.0
Value: 5.0
Flexibility: 5.0
Had a great experience with the Rockville Mervis, in particular our sales associate, Kris. He was extremely responsive, patient and helpful through email, phone calls and in person. He helped my boyfriend and I find the perfect diamond that was in our budget. He was not pushy or offput at all by my indecisiveness, which was greatly appreciated.
Leland
4/5/17
Categories: Jewelry
5.0
Quality of Service: 5.0
Responsiveness: 5.0
Professionalism: 5.0
Value: 5.0
Flexibility: 5.0
I purchased a setting from Mervis and had a really good experience. Other commenters have said that you need to have an idea of what you're looking for when you walk in because they sit you in a room and don't show you many options, but I actually liked the privacy. I was able to walk in, give a general description of what I was looking for, see some alternatives, and improve my understanding without feeling pushed around. I really enjoyed working with Emilie, who was a straight shooter and helped me manage my expectations. The store was very helpful with the whole process, and they held my stone--even though I didn't buy it from them--until the setting arrived. My fiancee couldn't be happier, and neither could I.
Joseph
3/31/17
Categories: Jewelry
5.0
Quality of Service: 5.0
Responsiveness: 5.0
Professionalism: 5.0
Value: 5.0
Flexibility: 5.0
The ultimate experience thanks to Fazken Krikorian! I purchased the engagement ring for my finance from Mervis Diamond Importers in Tyson's Corner. After going to numerous stores and websites, Mervis was the only choice. Their professionalism, attention to detail and patience with helping me select the perfect diamond and setting for my finance was unmatched. Fazken Krikorian helped me through the entire process and even helped me select a location that made my proposal something that both Margo and I will never forget. With Mervis you know that your purchase will have the quality and wow factor that is beyond comparison in the industry. So, when you go to Mervis ask for Fazken he won't steer you wrong. I won't go anywhere else to purchase jewelry again!!!! Fazken, Thank you for making this experience simple and unforgettable. Sincerely, A more than satisfied customer.
Jackie
3/25/17
Categories: Jewelry
5.0
Quality of Service: 5.0
Responsiveness: 5.0
Professionalism: 5.0
Value: 5.0
Flexibility: 5.0
Amazing!! Rahul was so patient and helpful. After my FH buying my engagement ring here and of course loving my ring and quality, we decided to shop for our weddings band there as well. They have such a wonderful collection of diamonds with all price points and top notch customer service. We luckily bought our bands during a special event so got them discounted which was even better! My FH is not a jewelry guy could not stop raving about their customer service and how helpful they were when he was choosing my ring. We loved our experience.
Nick
2/14/17
Categories: Jewelry
5.0
Quality of Service: 5.0
Responsiveness: 5.0
Professionalism: 5.0
Value: 5.0
Flexibility: 5.0
Amazing! My story goes a little something like this.... About 6 months earlier, my girlfriend and I stopped by Mervis of Chevy Chase just to "look" at ring styles. We walked into the store without an appointment and met Brenda. She was so warm and easy going, Kara (my girlfriend) was able to try out and check out a bunch of different rings. Brenda was great about keeping notes on the brands, ring styles, and model numbers, and without my girlfriend even knowing it, Brenda got my name and contact info. Months past when I finally asked my girlfriend's parents for permission to marry. They said yes and her mother approached me with the option to use a diamond from the family. Kara's grandmother's engagement ring. So I decided it would be great to have the future mother in law come with me whenever I wanted to go ring shopping. At first we went to jewelry stores in the Maryland area, but never were happy with the selection of rings, the knowledge or treatment of the sales reps. All were always pushy and never really listened to what I was looking for. Finally, I decided to go back to Mervis with the future mother in law, but I was nervous about bringing a diamond knowing that Mervis is known as the Diamond Importer. I wondered how they would treat me being that we already had a diamond. The future mother in law and I showed up to Mervis in Chevy Chase and this time we did not see Brenda because she was off, but instead met Jenny. I had mentioned that many months earlier I stopped by with my girlfriend and we looked at rings together. Jenny was able to find Brenda's notes on the ring models, brands, types, etc. that my girlfriend looked at and liked, and Jenny was also able to find her ring size. With that, we were able to pick out the perfect setting.
Frank
1/21/17
Categories: Jewelry
5.0
Quality of Service: 5.0
Responsiveness: 5.0
Professionalism: 5.0
Value: 5.0
Flexibility: 5.0
I came into this Mervis location in Tysons Corner with questions and anxiety. I was astonished at how beautiful the location was and how helpful everyone seemed. I am writing this review today to recommend Becky Hubbard, General Sales Manager at the Tysons Corner location. I've never written a review on yelp prior to this, but was pleased so much that I had to do so. Becky's easy going style and feedback was essential in getting me through this process. I was guided by Becky for 4 months and her patience was key for me. The location itself was very clean and professional. The staff greeted me each time and I almost felt as though I was staying at a hotel! I am happy to say that I will still have a chance to come to their location again for my bands and gift needs. Becky and team, thank you once again. Couldn't have done it without you.
Karen
11/24/16
Categories: Jewelry
5.0
Quality of Service: 5.0
Responsiveness: 5.0
Professionalism: 5.0
Value: 5.0
Flexibility: 5.0
My sales representative, Deva, was great at providing suggestions for designs my girlfriend would like, while still fitting within my budget. She was also sensitive to the fact that I wanted to keep the whole thing a surprise. After looking at a few places in the area, I decided to go back to Mervis strictly because of their service. The no-pressure, transparent, and informative environment made the experience much easier than I initially expected. If you are a new and inexperienced customer (as I was), Mervis is a great place to start.
Kate
10/26/16
Categories: Jewelry
5.0
Quality of Service: 5.0
Responsiveness: 5.0
Professionalism: 5.0
Value: 5.0
Flexibility: 5.0
Our sales associate, Elizabeth, was delightful. I was rather intimidated when I walked in, but we paid about a third of the national average for a stunning engagement ring. I highly recommend heading here instead of other chains.
User6730373

Categories: Jewelry
5.0
Quality of Service: 5.0
Responsiveness: 5.0
Professionalism: 5.0
Value: 5.0
Flexibility: 5.0
I visited Mervis Diamond in Tysons as part of my hunt to find the right engagement ring for my bride-to-be. Having lived in the area for 10 years, I'd be remiss if I didn't visit Mervis, whom I feel I've heard on my daily commute every morning for as long as I can remember. Ronnie Mervis' voice is iconic. The experience was basically the complete opposite of everywhere else I shopped, which was mainly mall and national jewelry shops. It was private, they spent a lot of time asking questions to show the right options to me, and really took the time to explain everything to me (which I was just all learning, as most guys do when it is time to buy a ring). Overall I loved the Mervis experience. It was personal, private, and I felt like I ended up with recommendations for what I needed versus being overwhelmed at other shops I went to. Mervis was as advertised.
Mervis Diamond Importers responded with the following comments:
Thanks so much for the kind review. We're excited you got to experience what we do after all those years of hearing Ronnie on the radio!
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Jewelry
Which of the following services do you offer?
Appraisal, Cleaning, Diamond Certification, Insurance, Payment Plans, Ring Sizing, Shipping, Stone Upgrades, Warranties
What kind of jewelry do you offer?
Custom Engagement Rings, Custom Wedding Bands, Designer Accessories, Designer Engagement Rings, Designer Wedding Bands, Loose Diamonds, Ring Setting
What is your average turnaround time for an engagement ring?
3-4 weeks
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