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Bear Creek Country Club

13737 202nd Avenue NE, Woodinville, WA 98077
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16 Reviews
Categories: Catering, Venues
Quality of Service: 4.0
Responsiveness: 4.0
Professionalism: 4.0
Value: 4.0
Flexibility: 4.0
Loved the food and location--a nice inside room for dining and an outdoor tented patio for dancing.
Categories: Venues
Quality of Service: 4.0
Responsiveness: 3.5
Professionalism: 3.0
Value: 4.0
Flexibility: 5.0
Bear Creek was not my original wedding venue, but I knew Bear Creek's staff could help me pull off the wedding of my 'reality". We decided not to get married @ Court in the Square 4 months before our wedding date, due to their unresponsiveness. We spent days and days looking for a new site. I then had the idea to call up an old friend and co worker at Bear Creek, and the plans were set almost instantly. Lesley Robert and Chef Don Langhans helped me create a wonderful wedding.
Categories: Venues
Quality of Service: 3.5
Responsiveness: 3.0
Professionalism: 3.5
Value: 3.5
Flexibility: 4.0
Staff was very attentive. Food is delicous (salmon/chicken)--however the tasting tasted better. I loved that everything was self-contained and the site is pretty with the tent. However, the fountains did not work. Onsite coordinator is new--thus miscommunicated some information. Drainage issue occured in the locker rooms 4 days before the wedding day. As a result, we could not use the locker rooms to get ready with but they were accomodating to allow us to use the conference rooms instead. One of which did not have AC and it was a 75+ degree day. Rehearsal time was also changed 2 weeks before despite I had out of time guests coming in but they acoomodated and gave us free sandwiches for lunch which was not too much.
Categories: Catering, Venues
Quality of Service: 0.5
Responsiveness: 1.0
Professionalism: 0.0
Value: 2.0
Flexibility: 1.0
HORRIBLE.\r\n\r\nWhen we first met with Bear Creek to discuss having our wedding reception with them, it was wonderful. We loved the venue, everyone was incredibly nice and friendly and helpful, and we were really excited about it. About 3 months until the wedding, we contacted them again, asking when we could come in and make all the final decisions (food, linens, etc). They told us there would be an open house in a couple months (about 5 weeks before the wedding), and we should go to that so we could see/taste everything. Fine. The week after the open house, we went in and confirmed what we wanted. The event coordinator wrote everything down and told us to let her know if there were any changes or anything.\r\n\r\nOn the day of the wedding, however, NOTHING was ready. We were promised that someone would be there at 8am, and that all the tables would be set up so that our wedding coordinator could decorate and make the finishing touches. Turns out, nobody from Bear Creek showed up until 1pm! (our reception started at 5pm). Our poor wedding coordinator had to go and set up all the tables herself (someone was nice enough to let her inside the building so she could get started, but nothing was set up). Our coordinator noticed that some of the colors clashed (white table skirts on a black tablecloth), and our napkin colors didn’t look good at all. So, once the people from Bear Creek who were supposed to do all the set-up arrived, she asked if it was possible to change to a black table skirt and different napkin color. That simple question was met with HUGE resistance, and the Bear Creek coordinator started complaining about how we were supposed to inform them of any changes 30 days in advance (remember, she didn’t even let us come to make the final decisions until within 30 days, and made it clear that we could come to her for any last-minute changes). She could have politely said “no, it’s too late to make any changes, you’ll just have to try to make it work” but instead we were attacked and yelled at. Turns out, they had the other linens on site anyway and gave them to us anyway. Why make such a big deal if you end up doing it, anyway?\r\n\r\nWe were told they could do any napkin fold we wanted. A week or two before the wedding, we emailed them the napkin fold, complete with written instructions and an instructional video. They didn’t even LOOK at the instructions until after they arrived that afternoon—and started complaining that it was too complicated and too hard to do. In the end, our napkins were half-folded, and looked nothing like we requested. The least they could have done was looked at them when we emailed them the information, and told us to choose a simpler option. Instead, we got incomplete napkin folds.\r\n\r\nWhile setting up all the decorations, Bear Creek also started bring in OTHER COUPLES and future clients to look at the venue. Not only was that incredibly surprising (I’m sorry, but I don’t want strangers walking through my reception space where all my belongings are, while trying to set things up!), but the Bear Creek coordinator started telling these future clients about how horribly we were treating them, and how we “dropped a huge bomb on them this morning,” with the linens (again, she could have said ‘no.’ We in no way demanded any change, just asked if it was possible). Not only that, but she also kept on voicing (within our earshot) to the future clients about how ugly our decorations looked, and how she couldn’t believe we would want such a dark color for our linens and that overall, everything looked terrible. What in incredible lack of professionalism! If I were looking at different vendors, I would NOT be impressed by a vendor who was bad-mouthing their other clients—especially when they were right in the room!\r\n\r\nTurns out there were other services we should have been offered, but where not aware of-- for example, they would have hung up drapery in the room, to hide the huge framed pictures. However, no one told us that until casually the day-of, when it was too late to do anything about it. We were also told we\'d get a private room downstairs to change and relax in, but instead, I was forced to get dressed in the Women\'s Locker Room. Yes it\'s a nice golf club, but who wants to have their wedding dress stuffed into a locker like that?!\r\n\r\nAside from the whole day-of debacle, we had a terrible time getting them to cash our check. 5 weeks after we gave it to them, it finally got deposited. After repeated emails to them (from our honeymoon!) we finally got a one-line reply, basically saying “we did everything we can, go call our finance department.”\r\n\r\nOverall, NOT a good experience! On the plus side, it was a beautiful venue, and everyone LOVED it. We loved it, too! The servers were courteous, the food was absolutely delicious, and the place was nice. However, it was all the behind-the-scenes issues that left a bad taste in our mouth. Unfortunately, we cannot recommend them to any of our friends, despite the fact that everything turned out looking nice. The lack of professionalism was the most glaring problem, and I’m shocked everything occurred the way it did.
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What is the minimum number of guests required to book your venue?
How many event spaces or rooms does your venue offer?
Describe your venue:
Country / Golf Club
Describe the style of your venue
What kind of settings are available?
Covered Outdoor, Indoor, Uncovered Outdoor
Which of the following wedding events does your venue service?
Bridal Shower, Ceremony, Engagement Party, Reception
What is the maximum capacity of your venue?
What event services do you offer?
Event Rentals, Lighting / Sound, Set Up
What event items are available?
Aisle Runners, Altar/Arches, Chairs, Dance Floor, Furniture, Tables, Tent Accessories, Tents
What food and beverage items are available?
Barware, China, Chocolate Fountain, Flatware, Glassware, Linens
What transportation and access is available?
What is the minimum number of guests required to book your venue?
What kind of settings are available?
Covered Outdoor, Indoor, Uncovered Outdoor
What catering services do you provide?
Buffet, Cocktail Reception, Dessert, Family Style, French Service, Hors d'Oeuvres, Plated, Server(s), Stations, Tastings
What types of cuisine do you cater?
What bar services do you provide?
Bartender(s), Cash Bar, Champagne Toast, House Beer, House Liquor, House Wine, Limited Bar, Liquor License, Open Bar, Premium Liquor, Signature Cocktail(s), Specialty Beer, Specialty Wine
What dietary needs can you accommodate?
Gluten Free, Lactose Free, No Pork, Nut Free, Organic, Vegan, Vegetarian

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